Política de reembolso

Refund Policy – ZENVORLAB

At ZENVORLAB, we want you to feel confident in your purchase.

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

To start a return, please contact us at: support@zenvorlab.com

If your return is accepted, we will provide instructions on how and where to send your package.

Please note:

• Customers are responsible for return shipping costs.

• Shipping fees are non-refundable.

Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective or damaged.

Refunds:
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded to your original payment method within 5–10 business days.

Exchanges:
We only replace items if they are defective or damaged.